Executive and Personal Assistants

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.
Our Executive and Personal Assistants workshop will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this workshop will provide your participants with the necessary tools.

OBJECTIVES

• Adapt to the needs and styles of management
  
• Communicate through written, verbal, and nonverbal methods
  
• Improve time management skills
  
• Manage meetings effectively
  
• Act as a gatekeeper
  
• Use the tools of the trade effectively
  

COURSE OUTLINE

• Module One: Getting Started
  
• Module Two: Working with Your Manager
  
• Module Three: Administrative Soft Skills 
  
• Module Four: Effective Time Management
  
• Module Five: Meeting Management
  
• Module Six: Tools of the Trade (I)
  
• Module Seven: Tools of the Trade (II) 
  
• Module Eight: Being an Effective Gatekeeper 
  
• Module Nine: Organizational Skills
  
• Module Ten: Confidentiality Guidelines 
  
• Module Eleven: Special Tasks
  
• Module Twelve: Wrapping Up