Last updated: September 2026
This Privacy Policy explains how the Dexlearn mobile application ("Dexlearn," "the app," "we," "us") collects, uses, stores, and protects information when you use the app to access courses hosted on the Dexlearn Moodle learning platform.
1. Information We Collect
Dexlearn connects to your Dexlearn Moodle account. When you log in and use the app, the following information may be collected or accessed:
| Category | Examples |
|---|---|
| Account information | Name, email address, username, profile picture |
| Course activity | Enrolled courses, assignments, grades, quiz attempts, completion progress |
| Communication | Messages, forum posts, comments, and notifications sent or received within the app |
| Files | Documents, images, or other files you upload or download through the app |
| Device & push notification data | A device token used to deliver push notifications (via Firebase Cloud Messaging), device type, and app version |
| Local app data | Content cached on your device for offline access, stored securely within the app's local storage |
2. How We Use Your Information
- To authenticate you and connect your device to your Dexlearn Moodle account
- To display your courses, grades, messages, and learning content within the app
- To send push notifications about course updates, messages, or deadlines
- To enable offline access to course content you have previously viewed
- To maintain and improve the functionality and security of the app
Dexlearn does not use your data for advertising, and analytics tracking within the app is currently disabled.
3. Data Storage and Security
Your account data is stored on the Dexlearn Moodle server, which is administered by Dexlearn. Some content is cached locally on your device to support offline access; this local data can be cleared by logging out of the app or clearing app storage in your device settings. We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
4. Third-Party Services
The app uses the following third-party service to provide core functionality:
- Firebase Cloud Messaging (Google) — used solely to deliver push notifications to your device. Firebase may process a device identifier/token for this purpose. See Google's Privacy Policy for details.
We do not sell or share your personal information with third parties for marketing purposes.
5. Data Sharing
Information collected through the app is only accessible to Dexlearn administrators and instructors as part of the normal operation of the Moodle learning platform (e.g., instructors viewing student progress within their own courses). We do not share your personal data with external organizations except where required by law.
6. Your Choices and Rights
- You may update your profile information directly within the app or via the Dexlearn website
- You may disable push notifications at any time through your device settings
- You may request access to, correction of, or deletion of your personal data by contacting us using the details below
- You may stop using the app and log out at any time; this removes locally cached data from your device
7. Children's Privacy
Dexlearn is used by a broad range of learners, including students enrolled through educational institutions as well as independent professionals and members of the public taking courses directly through Dexlearn. The app is not directed at children, and we do not knowingly collect personal information from children under the age of 13 (or the minimum age required by applicable local law) without appropriate parental or guardian consent.
Where a user is a minor and is enrolled through an educational institution, account creation and data handling are managed in accordance with the policies of that institution and applicable local law. If we become aware that we have collected personal information from a child without the required consent, we will take steps to delete that information. Parents or guardians with questions or concerns about a minor's account may contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the app or applicable law. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: support@dexlearn.com